Back

Support

We usually reply within 24 hours. Faster on cook-off nights.

Email us
support@streamsizzle.app
Report abuse or unsafe content
safety@streamsizzle.app — reviewed within 24 hours. You can also tap ••• on any chat message to report or block in-app.
In-app help
Settings → Help & Feedback to send a message with logs attached.

FAQ

I can't sign in

Reset your password from the sign-in screen, or try Apple / Google sign-in. If you still can't get in, email support with the email address on your account.

A stream won't load

Force-quit and reopen the app. If it still fails, switch between Wi-Fi and cellular, then email us with your device model and iOS version.

I was charged but didn't get my gift

All purchases run through Apple. Email support@streamsizzle.app with your Apple receipt and we'll restore the gift or issue a refund.

How do I delete my account?

Settings → Account → Delete account, or email support and we'll process it within 7 days. Deletion is permanent.

How do I report a user?

Tap ••• on any chat message and choose Report or Block user. Reports are reviewed within 24 hours.